Considering Customer Service In Early Childhood Education (Thursday, Jul 8th, 6:00 p.m..)
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$12.50
$12.50
per item
Good customer service can be the differentiator for your program. Learn the importance of good customer service and how to make improvements to current customer service strategies. Additionally, participants will learn strategies for negative online reviews. Core Of Knowledge (COK) Hours: 2.5 (Professionalism)
Learning Outcomes
Define customer service
Identify ways to evaluate customer service
Identify strategies for addressing online customer service complaints