Stop Complainers & Energy Drainers:How to Effectively Manage People Who Complain—2.5 Hours (Thursday, Aug 19th, 6:00 p.m.)
SKU:
$14.00
$14.00
per item
Stop Complainers & Energy Drainers:How to Effectively Manage Employees Who Complain: Feeling drained by persistent employee complaints? This course is for you. Through this course, early childhood program administrators will learn the common types of employee complaints and effective strategies for addressing each. Participants will also learn strategies to change from a school culture of complaints to a more positive climate.This is a competent level training. Pre-requisites for this class: at least one year of managerial experience in an early childhood program. Core Of Knowledge (COK) Hours: 2.5 (Professionalism)
Learning Outcomes:
- Identify the common types of complainers and strategies for effectively addressing their complaints
- Distinguish between common employee complaints and more serious types of complaints
- Brainstorm strategies for changing a culture of complaints into a more positive one (P.1.H-C.b)