We’re Hiring

The Child Care Company seeks to hire a dedicated and bilingual Customer Support Specialist to join our fully remote team.  If you’re a self-starter with excellent communication and computer skills, we want to hear from you.

Work Schedule: Monday-Friday, 9:00 AM – 5:00 PM (Full-time)

Responsibilities:

• Provide exceptional customer service and support to customers.
• Answer inquiries, resolve issues, and provide information regarding our professional development programs, courses, and resources.
• Assist customers with registration, navigating online platforms, and understanding Maryland’s professional development requirements.
• Utilize strong computer skills to manage educator accounts, track progress, and document interactions accurately.
• Work independently to manage your daily tasks and ensure educators receive timely and comprehensive support.
• Collaborate with internal teams to enhance professional development offerings and streamline the educator experience.

Qualifications:

• Bilingual proficiency in Spanish and English (written and spoken) is required.
• Strong computer proficiency (or willingness to learn) in various software applications (e.g., CRM systems, online learning platforms).
• Ability to work independently and manage time effectively in a remote environment.
• Excellent communication, interpersonal, and problem-solving skills.
• Knowledge of Maryland child care licensing regulations and professional development requirements for early childhood educators is highly preferred.
• Experience working within the Maryland early childhood education community is a plus.

Benefits:

• Fully remote work opportunity – enjoy the flexibility of working from home.
• Competitive salary ($20-$25 per hour, depending on experience)
• Retirement plan to help you plan for your future.
• Cell phone benefits.
• Paid Time Off

Is this opportunity a good fit for you?  Apply today!

 

Send your resume to info@childcarecompany.org

No phone calls, please.