Overview
COK Hours: 2 (Professionalism).
Offers strategies for communicating with parents. Strategies include: using the 9Ps of Communication, direct and indirect communication, and a three-step communication tool to solve problems.
Core Of Knowledge (COK) Hours: 2(Professionalism).
Learning Outcomes:
Learn the 9 Ps of Good Communication
Identify the differences between direct and indirect communication
Explore a three-step communication tool to solve problems
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