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  • Home
    • About
    • Mailing List
    • Privacy Policy
    • Why Choose Us
  • Purchase Training
    • ADA & BHS
    • CPR & First Aid Classes
    • Meds & Asthma Training
    • Parenting Classes
    • Schedule Group Training
    • Self Paced Training
      • 45-Hour Courses
      • 90-Hour Courses
      • Bundle Deals
      • Director Focused Training Self Paced
      • Self-Paced Traing–CDA Courses
      • Self Paced Training MSDE Required
      • Self Paced Training MSDE Required – Spanish
      • Self-paced Training Sorted Alphabetically
      • Self-Paced Training Sorted By Clock Hours
      • Self-Paced Training Sorted By Domain
      • MSDE Program Accreditation Training Series
      • Vermont Approved Self Paced Training
    • Vermont Approved Self Paced Training
    • Training Subscriptions
  • For Directors
    • Corporate Billing
    • EXCELS Support
    • ​Request Admin Access 
  • Tech Support
    • Certificate Support
    • Email Update
    • Extend 45-Hour
    • Mobile App
    • Switch 45-Hour Course
    • Training Vouchers
    • Verify Certificates
    • Webinar Link Support
  • Verify Certificates
  • Learning Management System
  • Grants
    • Pre-K Expansion Grant Support
  • Client Portal
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  • Home
    • About
    • Mailing List
    • Privacy Policy
    • Why Choose Us
  • Purchase Training
    • ADA & BHS
    • CPR & First Aid Classes
    • Meds & Asthma Training
    • Parenting Classes
    • Schedule Group Training
    • Self Paced Training
      • 45-Hour Courses
      • 90-Hour Courses
      • Bundle Deals
      • Director Focused Training Self Paced
      • Self-Paced Traing–CDA Courses
      • Self Paced Training MSDE Required
      • Self Paced Training MSDE Required – Spanish
      • Self-paced Training Sorted Alphabetically
      • Self-Paced Training Sorted By Clock Hours
      • Self-Paced Training Sorted By Domain
      • MSDE Program Accreditation Training Series
      • Vermont Approved Self Paced Training
    • Vermont Approved Self Paced Training
    • Training Subscriptions
  • For Directors
    • Corporate Billing
    • EXCELS Support
    • ​Request Admin Access 
  • Tech Support
    • Certificate Support
    • Email Update
    • Extend 45-Hour
    • Mobile App
    • Switch 45-Hour Course
    • Training Vouchers
    • Verify Certificates
    • Webinar Link Support
  • Verify Certificates
  • Learning Management System
  • Grants
    • Pre-K Expansion Grant Support
  • Client Portal
  • Home
    • About
    • Mailing List
    • Privacy Policy
    • Why Choose Us
  • Purchase Training
    • ADA & BHS
    • CPR & First Aid Classes
    • Meds & Asthma Training
    • Parenting Classes
    • Schedule Group Training
    • Self Paced Training
      • 45-Hour Courses
      • 90-Hour Courses
      • Bundle Deals
      • Director Focused Training Self Paced
      • Self-Paced Traing–CDA Courses
      • Self Paced Training MSDE Required
      • Self Paced Training MSDE Required – Spanish
      • Self-paced Training Sorted Alphabetically
      • Self-Paced Training Sorted By Clock Hours
      • Self-Paced Training Sorted By Domain
      • MSDE Program Accreditation Training Series
      • Vermont Approved Self Paced Training
    • Vermont Approved Self Paced Training
    • Training Subscriptions
  • For Directors
    • Corporate Billing
    • EXCELS Support
    • ​Request Admin Access 
  • Tech Support
    • Certificate Support
    • Email Update
    • Extend 45-Hour
    • Mobile App
    • Switch 45-Hour Course
    • Training Vouchers
    • Verify Certificates
    • Webinar Link Support
  • Verify Certificates
  • Learning Management System
  • Grants
    • Pre-K Expansion Grant Support
  • Client Portal
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Your satisfaction is our top priority, and our dedicated team of technical experts is ready to address any hurdles you may encounter on your digital journey. At The Child Care Company, we recognize that technology is an integral part of your professional development.  That’s why we encourage you to reach out to us for any technical support issues you may have.  
 
Click each topic for more information. 
 
  • Certificate Date Missing
  • Extend A Course for One Week
  • ​Password Reset
  • ​Reinstate 45-Hour Course for 30 days
  • ​Replacement Certificate
  • Switch 45-Hour Courses
  • Take Webinar Test After The Deadline
  • ​Training Voucher
  • Transfer 45-Hour Course To Another Student
Contact tech support for items listed on this page.  For support with grading, contact your instructor directly.
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Missing Webinar link? Use this form.  
 
For the fastest response during normal business hours, please contact us via email at info@childcarecompany.org
 

Phone: 240-650-6883

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM