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  • Home
    • About
    • Join Our Email List
    • Privacy Policy
    • Why Choose Us
  • Purchase Training
    • Sales
    • ADA & BHS
    • CPR & First Aid Classes
    • Meds & Asthma Training
    • Parenting Classes
    • Schedule Group Training
    • Self Paced Training
      • 45-Hour Courses
      • Bundle Deals
      • MSDE Program Accreditation Training Series
      • Self-Paced Traing–CDA Courses
      • Self-Paced Training Director Focused
      • Self Paced Training MSDE Required
      • Self Paced Training MSDE Required – Spanish
      • Self-Paced Training Pre-K Expansion Grant Educators
      • Self-paced Training Sorted By Age Group
      • Self-paced Training Sorted Alphabetically
      • Self-Paced Training Sorted By Clock Hours
      • Self-Paced Training Sorted By Domain
      • Vermont Approved Self Paced Training
    • Training Subscriptions
    • Training Vouchers
    • Vermont Approved Self Paced Training
  • For Directors
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    • EXCELS Support
    • ​Request Admin Access 
  • Tech Support
  • Verify Certificates
  • Access Your Classes (LMS)
    • Learning Management System
    • Mobile App
  • Dr. Storey’s Bookshelf
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    •  Child Care Company Grants
      • Pre-K Expansion Grant Support
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  • Home
    • About
    • Join Our Email List
    • Privacy Policy
    • Why Choose Us
  • Purchase Training
    • Sales
    • ADA & BHS
    • CPR & First Aid Classes
    • Meds & Asthma Training
    • Parenting Classes
    • Schedule Group Training
    • Self Paced Training
      • 45-Hour Courses
      • Bundle Deals
      • MSDE Program Accreditation Training Series
      • Self-Paced Traing–CDA Courses
      • Self-Paced Training Director Focused
      • Self Paced Training MSDE Required
      • Self Paced Training MSDE Required – Spanish
      • Self-Paced Training Pre-K Expansion Grant Educators
      • Self-paced Training Sorted By Age Group
      • Self-paced Training Sorted Alphabetically
      • Self-Paced Training Sorted By Clock Hours
      • Self-Paced Training Sorted By Domain
      • Vermont Approved Self Paced Training
    • Training Subscriptions
    • Training Vouchers
    • Vermont Approved Self Paced Training
  • For Directors
    • Corporate Billing
    • EXCELS Support
    • ​Request Admin Access 
  • Tech Support
  • Verify Certificates
  • Access Your Classes (LMS)
    • Learning Management System
    • Mobile App
  • Dr. Storey’s Bookshelf
  • Grants
    •  Child Care Company Grants
      • Pre-K Expansion Grant Support
  • Client Portal
    • Create A Shopping Account
    • My Account
    • My Loyalty Rewards
    • Join Our Email List
  • Home
    • About
    • Join Our Email List
    • Privacy Policy
    • Why Choose Us
  • Purchase Training
    • Sales
    • ADA & BHS
    • CPR & First Aid Classes
    • Meds & Asthma Training
    • Parenting Classes
    • Schedule Group Training
    • Self Paced Training
      • 45-Hour Courses
      • Bundle Deals
      • MSDE Program Accreditation Training Series
      • Self-Paced Traing–CDA Courses
      • Self-Paced Training Director Focused
      • Self Paced Training MSDE Required
      • Self Paced Training MSDE Required – Spanish
      • Self-Paced Training Pre-K Expansion Grant Educators
      • Self-paced Training Sorted By Age Group
      • Self-paced Training Sorted Alphabetically
      • Self-Paced Training Sorted By Clock Hours
      • Self-Paced Training Sorted By Domain
      • Vermont Approved Self Paced Training
    • Training Subscriptions
    • Training Vouchers
    • Vermont Approved Self Paced Training
  • For Directors
    • Corporate Billing
    • EXCELS Support
    • ​Request Admin Access 
  • Tech Support
  • Verify Certificates
  • Access Your Classes (LMS)
    • Learning Management System
    • Mobile App
  • Dr. Storey’s Bookshelf
  • Grants
    •  Child Care Company Grants
      • Pre-K Expansion Grant Support
  • Client Portal
    • Create A Shopping Account
    • My Account
    • My Loyalty Rewards
    • Join Our Email List
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Your satisfaction is our top priority, and our dedicated team of technical experts is ready to address any hurdles you may encounter on your digital journey. At The Child Care Company, we recognize that technology is an integral part of your professional development.  That’s why we encourage you to reach out to us for any technical support issues you may have.  
 
Click each topic for more information. 
 
  • Certificate Date Missing
  • Extend A Course for One Week
  • ​Password Reset
  • ​Reinstate 45-Hour Course for 30 days
  • ​Replacement Certificate
  • Switch 45-Hour Courses
  • Take Webinar Test After The Deadline
  • ​Training Voucher
  • Transfer 45-Hour Course To Another Student
Contact tech support for items listed on this page.  For support with grading, contact your instructor directly.
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Missing Webinar link? Use this form.  
 
For the fastest response during normal business hours, please contact us via email at info@childcarecompany.org
 

Phone: 240-650-6883

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM