Certificate Support
Completion Verification and Grading:
- Essays Included: If your course required essays, please be aware that your completion date will not appear until your essays are graded.
- General Completion: For all other courses, please wait 10 minutes after finishing your course for the completion date to appear. The system needs time to verify all requirements are met.
- Contact support: If you've waited 10 minutes and the issue persists, please complete the support form. We'll investigate the issue and respond within 24 hours.
Password Support
- Visit the website: Go to www.childcarecompany.dev
- Initiate password reset: Click "Forgotten your username or password?" in the upper right corner.
- Enter your email: In the email box, enter the email address associated with your account. Leave the username box blank.
- Check your email: You will receive an email from noreply@childcarecompany.org containing your username and a temporary password.
- Look for the email thoroughly: If you don't see the email in your inbox right away, check your spam folder and search for the sender address noreply@childcarecompany.org.
- Log in with temporary credentials: Use the provided username and temporary password to log in at www.childcarecompany.dev. You can then change your password to a permanent one.
Self-Pace Course Support
Switch 45-Hour Course
$20.00
Request to switch from one 45-hour self-paced course to another. This is only an option if you have not started the original registration.
Training Vouchers
Use Your MSDE Training Voucher at The Child Care Company:
The Child Care Company accepts MSDE Training Vouchers for both 45-Hour and 90-Hour classes. Here's how to use it:
The Child Care Company accepts MSDE Training Vouchers for both 45-Hour and 90-Hour classes. Here's how to use it:
- Apply for the voucher: Click here: link to MSDE voucher application to begin the application process.
- Emai us your signed voucher: Once you receive the voucher, sign it in blue ink and email it to childcarecorp@gmail.com.
- Receive your coupon code: We will contact you upon receiving your voucher and provide you with a unique coupon code.
- Apply the code at checkout: When registering for the desired class on our website, enter the provided coupon code during checkout. This will automatically deduct the cost covered by your MSDE training voucher.
Webinar Supports
Important Information Regarding Webinar Links:
1. Receiving Webinar Links:
1. Receiving Webinar Links:
- Webinar links are automatically sent via email 24 hours before the scheduled class.
- If you don't receive your webinar link by 23 hours before the class, please notify us immediately by emailing childcarecorp@gmail.com.
- Emails sent within 1 hour of class start or after the session will not be considered for refunds or credits.
- Reaching out promptly allows us to assist you in obtaining your link before the class begins.
Purchase Receipts
To access your receipt, we've made it simple for you with two options:
- Email Search: Check your email inbox for a message from no-reply@editmysite.com, which should bring up all of your receipts. If someone else purchased the class for you, you must request the receipt from the purchaser.
- Square Receipt Lookup: Use Square's Receipt Lookup Tool to find your purchase details. For security purposes, you will need to provide:
- The exact amount charged in the transaction.
- The date of the transaction.
- The last four digits of the credit or debit card used.